Practice Management

Our knowledgeable consultants will spend 2 to 3 days on-site to review all your processes and identify areas for improvement.

• Organizational Structure
• Financial Evaluations (Budgeting, Forms, etc…)
• Practice Office Operations Evaluations
• Office Staff Administration
• Customer Service Training

Excel provides workshops and seminars to help increase accuracy and timeliness of reimbursements. This can benefit your organization through:

• Maximizing Compliance
• Increase Coding Productivity
• Decrease Insurance Denials
• Improve Collection Ratios
• Decrease Outstanding Accounts Receivable

Excel offers on-site training to ensure all of your coders are up-to-date on all coding principles. We offer training on:

• “5 Ways to Gain Financial Control of Your Practice”
• “Visionary Leadership Skills”
• “Preventive Mistakes In Your Practice”

We also offer seminars covering topics such as:

• Accounts Receivables
• EOBs
• The Billing Process

Excel provides support and training in the following areas and topics:

• Identify Staff Strengths and Weaknesses
• Help Streamline A Team Work Environment
• Develop Effective Staff Communications
• Goal Setting
• Dealing With Conflict Resolution
• Dealing with Patients and The Public

Excel offers training to ensure that your Practice is in compliance with current regulations. We can help to establish polices and procedures that will not only keep you compliant but will help streamline your processes making your Practice more efficient.

Having an effective front office is one of the most important aspects to any Practice.
Excel offers training on:

• Accept Customer Service As A Priority
• How To Deal With Phone Calls
• How To Deal With Disgruntled Customers
• Importance of Appropriate Scheduling
• How To Collect At Point of Service
• Develop Standard Policies and Procedures

Excel can help determine if your Practice is running as efficiently as it should. We offer training and support in areas such as:

• Billing
• Collections
• How To Deal With Disgruntled Customers
• Proper Documentation
• Coding Assessments for Billing
• Review Fee schedules
• Review Effectiveness of Coding Staff
• Establish Financial Goals

We realize that it may be difficult due to budget and staffing constraint to meet the financial requirements of your hospital or medical practice. Excel will work as an extension of your facility, this will save you on staffing cost and give you the assurance that the staff working your accounts have experience in what they are doing.
Excel has experts in the Appeals and Denials process. Our staff is trained in the importance in building relations not tarnishing them. You can feel confident that our staff will represent your facility in a courteous and professional manner at all times.