Terms of Use & Privacy Policy

Terms of Use
By linking to a third-party site, you leave Excel HealthCare Receivable Management & Consulting Corp. website. These linked sites are not under our control, and we are not responsible for the functionality of, or content contained on, any linked site. Inclusion of any such link does not guarantee that the content on such sites is correct or accurate. Excel provide links to third-party sites for the convenience of our clients.

Privacy Policy
Your privacy is vitally important to us. Excel HealthCare Receivable Management & Consulting Corp. (“EXCEL”) does not presently collect personal information (”your information”) except as follows: (1) your web browser or ISP may give information to our web server such as your e-mail address; (2) you may provide your information to us in an e-mail message; and (3) you may provide your information to us to request information from us, such as when you submit a request for information through our site. We will not provide your Information to any third party without your permission.
Please be advised that although EXCEL has taken all security precautions the internet is not a totally secure forum for the exchange of information, and we cannot ensure the security and privacy of any email sent to EXCEL through this site.
Your use of EXCEL’S website indicates your consent to the collection and use of your information as outlined in this Privacy Policy. EXCEL may change its Privacy Policy at any time by posting a new Privacy Policy on this site.

Content Ownership
This website and the content contained herein are owned and operated by Excel HealthCare Receivable Management & Consulting Corp and are protected by applicable law. All trademarks, service marks, product names, or company names which may appear on this website are the property of their respective owners.

HIPPA ComliantHIPPA COMPLIANT
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that takes its name from provisions allowing workers and their families to continue their health insurance when they change or lose their jobs (portability) while strengthening enforcement of federal laws against healthcare fraud (accountability).
It also provides a method of making business practices (billing, Collection, claims, computer systems, and communication) uniform so that providers and payers can more easily exchange information and work with one another (administrative simplification).
The purpose of HIPAA’s privacy requirements is to:

  • Restrict the unwarranted disclosure of patient health information (PHI).
  • Give patients greater control over access to their personal health information, including specific information that can be disclosed, to whom, and for what purpose it may be used.
  • Enable providers to use the patient’s health information to provide services to meet their obligation to the patient and regulatory and law enforcement agencies. Protected Health Information (PHI) is defined as individually identifiable health information that is transmitted or maintained in any form or medium (written, electronic, recorded and spoken) by covered entities or their contractors. PHI relates to past, present or future medical or mental condition of the patient; the provision of healthcare and treatment to the patient and; past, present or future submission of claims for treatment. Health information becomes “protected” when it is combined with any piece of information that could identify who that person is. Examples of health information include conversations between physicians, images, written records, insurance information, and demographics. HIPAA does not protect health information located in personnel records, or at federally funded schools or colleges. Excluded from the definition of covered information is health information that has been “de-identified” by removing, redacting, coding, encrypting or otherwise eliminating or concealing all individually identifiable information.

“The federal privacy regulation empowers patients by guaranteeing them access to their medical records, giving them more control over how their protected health information is used and disclosed, and providing a clear avenue of recourse if their medical privacy is compromised.” (Department of Health & Human Services News Release, August 9, 2002)

Red FlagRED FLAG
Claim denied as procedure not covered under contract. Excel resubmitted claim w/ supporting agreement documentation between hospital and insurance. Excel forward appeal package Claim reprocessed and additional payment was issued

Excel has implemented policy & procedures and system processes to meet the Guidelines established by Fair and Accurate Credit Transactions (FACT) Act of 2003 “RED FLAG”.

Financial institutions and creditors are now required to develop and implement written identity theft prevention programs under the new “Red Flags Rules.” The Red Flags Rules are part of the Fair and Accurate Credit Transactions (FACT) Act of 2003. Under these Rules, financial institutions and creditors with covered accounts must have identity theft prevention programs in place by November 1, 2008, to identify, detect, and respond to patterns, practices, or specific activities that could indicate identity theft. The Commission staff is launching an outreach effort to explain the Rules in greater detail. It has now published a general alert on what the Rules require, and, in particular, an explanation of which businesses – financial institutions and creditors – are covered by the Rules.

To learn more, go to http://www.ftc.gov/bcp/edu/pubs/business/alerts/alt050.shtm